Fixing the Issue: My iPhone Won’t Make Calls But Will Text

It can be frustrating when your iPhone won’t make calls but still allows you to text. There could be various factors causing this problem, from device glitches to network connectivity issues. Luckily, there are a few simple solutions that could help you resolve the issue and restore your iPhone’s calling functionality.

Before we get started, let’s check for a few things. Confirm that your phone settings are correct. Make sure you’re not running in Airplane mode and check your cellular settings to ensure that everything is in order.

If neither of these solutions helps, don’t worry. We’ve compiled a list of troubleshooting methods that could help you get your iPhone’s calling functionality back on track. Let’s explore them in detail below.

Key Takeaways

• Check Airplane Mode and Cellular Settings on your iPhone.
• Restart your iPhone to fix calling issues.
• Make sure you have the latest software version installed on your iPhone.
• Resetting your network settings can often fix connectivity issues.
• Check to ensure your iPhone’s cellular coverage is strong enough to make calls.

Check Airplane Mode and Cellular Settings

If you’re experiencing issues with your iPhone not making calls, the first thing to check is whether Airplane Mode is turned on. If it is, your phone won’t be able to connect to your cellular network, which could explain why you can’t make outgoing calls.

To turn off Airplane Mode, go to Settings and toggle the switch off. If Airplane Mode was already off, you should check your cellular settings to ensure they’re properly configured.

To do this, go to Settings > Cellular > Cellular Data Options and ensure that Voice & Data is turned on. Additionally, check that your carrier’s network is selected under Roaming.

If your settings were incorrect, you should now be able to dial outgoing calls from your iPhone. However, if you’re still experiencing issues, you should move on to the next method of troubleshooting.

Restart Your iPhone

If your iPhone is not making calls, it may be due to a software issue that could be resolved with a simple restart. Restarting your device will close any applications that may be causing the problem and refresh your phone’s system.

To restart your iPhone, follow these steps:

1. Press and hold the side button until the power off slider appears.
2. Slide the power off slider to the right.
3. Wait for your iPhone to turn off completely.
4. Press and hold the side button again until the Apple logo appears.
5. Release the side button and wait for your iPhone to restart.

If your iPhone still won’t make calls after restarting it, try the other troubleshooting methods in this article.

Note: If you have an iPhone X or later, press and hold the side button and one of the volume buttons until the power off slider appears.

Reset Your iPhone If Necessary

If restarting your iPhone does not fix the issue and your iPhone still won’t make calls, you may need to reset your device. Resetting your iPhone will erase all the data and settings on your phone, so it is important to back up your iPhone before proceeding.

To reset your iPhone to its factory settings, follow these steps:

1. Open the Settings app on your iPhone.
2. Tap General.
3. Scroll down and tap Reset.
4. Select Erase All Content and Settings.
5. Enter your passcode, if prompted.
6. Tap Erase iPhone and confirm your choice
7. Wait for your iPhone to reset and restart.

After your iPhone has reset, follow the on-screen instructions to set it up as a new device or restore it from a backup. If the issue persists after resetting your iPhone, it may be a hardware issue, and you should seek assistance from an authorized repair center.

Check for Software Updates

If you’re experiencing iPhone call failure, iphone call problem, iphone not receiving calls, or any other iphone call issues, checking for software updates should be your next step. Keeping your iPhone’s software up to date is crucial for optimal performance. Software updates often include bug fixes and improvements that can help address calling problems.

To check for software updates, go to Settings > General > Software Update. If an update is available, tap Download and Install. It’s important to have a stable Wi-Fi connection and enough battery life before updating your software.

After installing the update, check if the issue is resolved. If not, move on to the other troubleshooting methods in this article.

Table

Issue	Possible Cause	Solution
iPhone call failure	Outdated software	Check for and install software updates
iPhone call problem	Software bugs	Check for and install software updates
iPhone not receiving calls	Software issues	Check for and install software updates
iPhone call issues	Software glitches	Check for and install software updates

As seen in the table above, software issues can often cause calling problems on your iPhone. Checking for and installing software updates can help resolve these issues.

Reset Network Settings

If your iPhone is unable to make calls but can send texts, resetting your network settings can potentially fix the issue. This process will erase all your saved WiFi passwords and reset your cellular settings to their default state. To reset your network settings, follow these steps:

1. Open the “Settings” app on your iPhone.
2. Select “General” and scroll down to the bottom of the screen.
3. Tap “Reset” and then select “Reset Network Settings.”
4. You may be prompted to enter your passcode.
5. Confirm the reset by selecting “Reset Network Settings.”

After your iPhone restarts, you’ll need to re-enter your WiFi password and any other network-related information. Check to see if the issue has been resolved by making a test call.

If resetting the network settings doesn’t work, try some of the other troubleshooting methods outlined in this article, such as checking Airplane Mode and cellular settings, restarting your iPhone, or contacting your carrier for assistance.

When to Reset Network Settings

Resetting your network settings can be helpful when encountering one of the following issues:

• Your iPhone is unable to make calls, but can send texts.
• Your iPhone can’t make voice calls.
• Your iPhone can send texts but not make calls.

Resetting your network settings is a simple and easy fix that can potentially solve your iPhone’s calling issues.

Check Carrier Coverage

Another potential cause of your iPhone not connecting calls or not making phone calls is poor cellular coverage in your area. It’s essential to make sure that you are in an area with good coverage before trying to make or receive calls.

You can check the coverage provided by your carrier by following these steps:

1. Open the Settings app on your iPhone.
2. Select “Cellular” or “Mobile Data.”
3. Look for the option to “Enable LTE” and make sure it is turned on.
4. Underneath “Enable LTE,” you should see an option for “Voice & Data.” Make sure this is set to “LTE” or “4G.”
5. If you’re still having issues, check your carrier’s website or contact their customer support for more information on coverage in your area.

If you find that you are in a location without good cellular coverage, you may need to move to a different area or wait until you are in an area with better coverage before attempting to make or receive calls.

Remove and Reinsert SIM Card

If your iPhone is still not making calls, it’s time to check your SIM card. A faulty SIM card can prevent your iPhone from making outgoing calls. Here’s how to safely remove and reinsert your SIM card:

1. Turn off your iPhone by pressing and holding the power button until the slider appears. Slide it to power off your device.
2. Locate the SIM card tray on the side of your iPhone. The tray will have a small hole on the side.
3. Insert a paper clip or SIM eject tool into the small hole on the SIM card tray. Press firmly until the tray pops out.
4. Gently remove the SIM card from the tray.
5. Inspect the SIM card for any physical damage, such as scratches or bends. If the SIM card appears damaged, you may need to contact your carrier for a replacement.
6. Reinsert the SIM card into the tray, making sure it’s properly aligned.
7. Push the tray back into your iPhone until it clicks into place.
8. Turn on your iPhone by pressing and holding the power button until the Apple logo appears.
9. Wait for your iPhone to connect to your carrier’s network. You should see a signal indicator in the upper-left corner of your screen.
10. Try making a call to confirm that the issue has been resolved.

If removing and reinserting the SIM card didn’t solve the issue, it’s time to contact your carrier’s customer support for further assistance.

Contact Your Carrier

If you’ve tried all the troubleshooting steps and your iPhone is still not receiving calls or you’re experiencing other call issues, it’s time to contact your carrier.

Your carrier’s customer support team can provide assistance with network-related issues, including problems with placing or receiving calls on your iPhone. They may also be able to offer solutions that are specific to your carrier’s network.

Be prepared to provide information about your iPhone’s serial number, as well as any error messages or notifications you’ve received regarding call issues. Your carrier may also perform additional troubleshooting steps to determine the root cause of the problem.

If your carrier is unable to fix the problem, they may recommend reaching out to Apple support or taking your iPhone to an authorized repair center.

Remember: while these steps may take some effort, it’s important to get your iPhone’s call functionality back on track so you can stay connected with loved ones and colleagues.

Reset All Settings

If your iPhone is still having trouble making calls, resetting all settings to their default values may help. This process will not delete any of your data, but it will erase your current settings, including any Wi-Fi passwords. Follow the steps below to reset all settings on your iPhone:

1. Go to the Settings app on your iPhone.
2. Tap on “General”.
3. Scroll down to the bottom and select “Reset”.
4. Tap “Reset All Settings”.
5. If prompted, enter your passcode or Apple ID password.
6. Confirm that you want to reset all settings.

After resetting your settings, your iPhone will restart. Once it has turned back on, try making a call to see if the issue has been resolved.

If resetting your settings doesn’t fix the issue, there may be a more complex problem with your device. It’s recommended to seek professional help at this point. You can also try restoring your iPhone to its factory settings, which is covered in the next section.

Restore Your iPhone

If all other troubleshooting steps have failed to resolve the issue of your iPhone not making calls, restoring your device to its factory settings may be necessary. Keep in mind that restoring your iPhone will erase all data and settings, so be sure to back up your device before proceeding.

Backing Up Your iPhone

To back up your iPhone, follow these steps:

1. Connect your iPhone to Wi-Fi.
2. Open the Settings app.
3. Tap on your Apple ID at the top of the screen.
4. Tap on “iCloud”.
5. Tap on “iCloud Backup”.
6. Toggle on “iCloud Backup”.
7. Tap on “Back Up Now”.

Your iPhone will now begin backing up to iCloud. Once the backup is complete, you’re ready to restore your device.

Restoring Your iPhone

To restore your iPhone, follow these steps:

1. Connect your iPhone to your computer using a USB cable.
2. Open iTunes on your computer.
3. Select your iPhone when it appears in iTunes.
4. Click on “Restore iPhone”.
5. Follow the on-screen instructions to complete the restore process.

Once the restore process is complete, your iPhone will be restored to its factory settings. You can then set up your device as new or restore from your iCloud backup.

Remember, restoring your iPhone should only be done as a last resort when all other troubleshooting methods have failed. If you’re still experiencing issues with making calls on your iPhone after restoring your device, it’s best to seek professional assistance from an authorized repair center.

Seek Professional Help

If you’ve tried all of the troubleshooting methods outlined in this article and your iPhone still won’t make calls, it may be time to seek assistance from an authorized repair center. Apple has a network of certified technicians who can help diagnose and fix hardware issues that may be causing the problem.

Before seeking professional help, it’s a good idea to back up your iPhone’s data. This way, you won’t lose any important information during the repair process.

When you bring your iPhone in for repair, the technician will assess the device and provide an estimate for any necessary repairs. Be sure to ask about the warranty coverage on your device, as some repairs may be covered under warranty.

“I took my iPhone to the Apple Store after trying everything to fix the calling issue. The technician was able to diagnose a hardware problem and replace the faulty component. My iPhone was back to making calls in no time!” – John G.

Remember, seeking professional help should be a last resort. But if the issue persists, don’t hesitate to reach out to an authorized repair center.

Check for Hardware Issues

If none of the previous troubleshooting methods have solved the issue of your iPhone not being able to make calls but still able to send texts, it’s possible that there may be a hardware problem affecting your device. Here are some steps you can take to inspect your iPhone for any physical damage:

1. Check the microphone and speaker: If either the microphone or speaker isn’t working properly, you won’t be able to make or receive phone calls. Test each of these components by making a call and making sure you can hear the other person and they can hear you.
2. Inspect the SIM card: Make sure your SIM card is properly inserted and not damaged. A faulty SIM card can cause issues with making calls. If you have a spare SIM card, try inserting it to see if the issue persists.
3. Check for physical damage: Inspect your iPhone for any visible damage, such as cracks or dents. If you find any damage, it’s possible that this could be the cause of the calling issue.

If you’ve identified any hardware issues with your iPhone, it’s recommended to seek professional help from an authorized repair center. Attempting to fix hardware issues on your own may cause further damage to your device.

Use Wi-Fi Calling

If you’re experiencing issues with making voice calls on your iPhone, utilizing Wi-Fi calling can be a potential workaround. This feature allows you to make and receive calls over Wi-Fi instead of your cellular network. It’s a great option if you’re in an area with a weak cellular signal, or if you’re traveling internationally and want to avoid roaming charges.

To enable Wi-Fi calling on your iPhone, follow these steps:

1. Go to Settings.
2. Select Phone.
3. Tap Wi-Fi Calling.
4. Toggle the switch to turn on Wi-Fi Calling on This iPhone.

You may need to enter or confirm your emergency address, depending on your carrier’s requirements. Once Wi-Fi calling is enabled, you should see a Wi-Fi icon in the status bar of your iPhone when you’re making or receiving calls over Wi-Fi.

Note that not all carriers support Wi-Fi calling, so you’ll need to check with your carrier to see if this option is available to you. Additionally, Wi-Fi calling may not be as reliable as traditional cellular calling, so you may still experience some call drops or poor call quality.

Update Carrier Settings

If you’re experiencing issues with making phone calls on your iPhone, outdated carrier settings could be to blame. Follow these steps to check and update your carrier settings:

1. Ensure that your iPhone is connected to a stable internet connection.
2. Open the Settings app on your iPhone.
3. Tap General, then About.
4. If an update is available, a prompt will appear to update your carrier settings. Tap Update when prompted.

Once you’ve updated your carrier settings, restart your iPhone and try making a phone call to see if the issue has been resolved.

Note: Carrier settings updates are released periodically by your carrier, so it’s important to check for updates regularly to ensure that your iPhone is functioning optimally.

If you’ve updated your carrier settings and you’re still experiencing issues with making phone calls, try some of the other troubleshooting methods outlined in this article to get to the root of the problem.

Reset Your iPhone

If none of the previous troubleshooting steps have fixed the issue of your iPhone not making calls but still being able to send texts, resetting your device to its factory settings may be necessary. This will erase all data and settings on your iPhone, so be sure to back up your device before proceeding with the reset.

To reset your iPhone, go to Settings > General > Reset > Erase All Content and Settings. Your iPhone will prompt you to enter your passcode and Apple ID password. After entering the necessary information, your iPhone will begin the resetting process. This may take several minutes to complete, and your device will restart once it’s finished.

If the problem persists after the reset, it may be an indicator of a hardware issue. Inspect your iPhone for any visible damage, such as a cracked screen or water damage. If no physical damage is present, it’s recommended to seek professional help from an authorized repair center.

Conclusion

In summary, experiencing issues with your iPhone’s ability to make calls can be frustrating, but there are several steps you can take to troubleshoot and resolve the problem.

Firstly, check that Airplane Mode is turned off and that your cellular settings are properly configured. If this doesn’t work, try restarting your iPhone or checking for available software updates. Resetting your network settings may also help, as can removing and reinserting your SIM card.

If you’ve exhausted all of these options and are still experiencing issues, it may be time to contact your carrier’s customer support team or seek assistance from an authorized repair center. Alternatively, you could consider using Wi-Fi calling as a temporary workaround while you explore other solutions.

Staying Prepared

To avoid future issues with your iPhone’s calling functionality, make sure to keep your device up to date with the latest software and carrier settings. Additionally, avoid physical damage by investing in a protective case and being mindful of how you handle your iPhone.

By following these simple steps and staying prepared, you can ensure that your iPhone remains reliable and functional for all your communication needs.