Since 2019 when Samsung launched the first Galaxy Buds, Samsung has established itself as one of the truly wireless earbuds providers. After the original Galaxy Buds, many more have followed, such as the Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, Galaxy Buds2, and Gear IconX.
Like any modern electronic device, the Galaxy Bud family is not immune to issues. Some issues could be:
- Won’t reconnect with a paired device
- Not able to pair with a new device
- Continually disconnect with the connected device
- Unable to update
- Poor sound quality
Most people will consider buying a new pair of earbuds or at least send it to RMA (return merchandise authorization) with the manufacturer, in this case, Samsung. Instead, you can quickly fix these minor issues with a reset.
Before showing you the different methods for a restart and reset, let me clarify a little confusion that revolves around these terms that are often used interchangeably.
- Reboot/restart/soft reset: Simple and quick procedure of turning off and on a device. No configuration or preferences will be lost with a reboot.
- Reset/factory reset/ hard reset: A procedure where you load the factory settings, all information and preferences will be erased from the device and cannot be restored.
Manually restart your Galaxy Buds
Remember that restarting your Galaxy Buds is harmless and should be your first option before trying a reset (factory reset). Here’s how to reboot:
- Insert the earbuds into the charging case.
- Close the lid for 7 seconds or more.
- Open the lid and remove your earbuds from the case.
Note: The Gear IconX has a physical Power/Restart button to reset the Gear IconX. Only Gear IconX has this function.
Factory reset your Galaxy Buds
Now you’re going to reset (hard reset) your Galaxy Buds, which could come in handy if you plan to sell your Galaxy Buds or you just bought ones from a second-hand market.
Many people think it is a very complex process, but you will see it’s much easier than you think, and the whole process takes less than a minute. Please follow the steps below.
- Open the Samsung Wearable app.
- Tap Watch settings.
- Tap Reset.
- Tap Reset again to confirm.
Once the hard reset is completed, you must pair your earbuds with your mobile device again. This process also works quite well when your Galaxy Buds suffer from low volume.
Note 1: The previous steps will reset the Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, and Galaxy Buds2. For the Galaxy Buds: Tap “About earbuds,” tap “Reset earbuds,” and then tap Reset to confirm.
Note 2: For the Gear IconX: Tap the Settings tab in the app, and then tap About Gear. Tap Reset Gear, and then tap Reset.
These steps should work for most issues you could experience with your Galaxy Buds. As always, I strongly recommend you read your user manual. You can always find it via the manufacturer’s website if you don’t have it. Also, you could find helpful information about your product, like how to clean and store it, firmware updates, etc.